As a business, we need to be cost effective, make profit, staff care and the list go on. So part of this has meant that we have automatic phone systems and services e.g. reminders. Nevertheless, have we gone over the top? I recently had an incident that meant I...

Last night I was watching 3 Idiots for the first time and a line from the Bollywood movie got my attention. One character said, “Life is a race. If you don’t run fast, you’ll get trampled”. That line hit a nerve on me since at work we all feel...

Being in the IT industry I am at the forefront of change. Changes in what is available, changes in business practice, changes for employers and changes for employees. So in short for 32 years I have been deeply involved in change from one aspect or another – but change in...

Last night, I was an observer to something I term as “Volunteer abuse”. I was so intrigued that I have spent quite a bit of time considering Volunteers, their importance to an association, and how the treatment of volunteers will impact associations. As the President of SUNA, volunteers are...

If you have read any of my past blogs, or know me, you may know that I was blind for 2 years of my life between 18 and 21, and since I have lost eye sight about 20 times for days/weeks at a time. You may also know I...