All posts by Cate Schafing

Dissatisfied Customer = Business Harassment

As a business, we need to be cost effective, make profit, staff care and the list go on. So part of this has meant that we have automatic phone systems and services e.g. reminders. Nevertheless, have we gone over the top? I recently had an incident that meant I...

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Accounting Software Packages Which way to go?

Welcome back to work and 2015. I get this question so often, and this year is no exception, that I have decided to blog about this. The question I get, We are reviewing our accounting and have heard about, what you think about this? In the Market place there...

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The Relevance of Data in our Life

This may seem an odd question as our society becomes more and more reliant on data. However even as a highly skilled analyst who lives in the world of data I have recently been on the end of a totally useless decision because it was based on poor data....

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Making the most out of Client-Staff Relationship

This is the stuff nightmares are made of – or at least this is how I feel right now. For those business owners who manage staff who sell the outcomes of their intellect, this is the hardest part of owning a business. I feel this is a total load...

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How to Deal with Change – The Easy Way

Being in the IT industry I am at the forefront of change. Changes in what is available, changes in business practice, changes for employers and changes for employees. So in short for 32 years I have been deeply involved in change from one aspect or another – but change in...

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Volunteers and Their Impact on Associations

Last night, I was an observer to something I term as “Volunteer abuse”. I was so intrigued that I have spent quite a bit of time considering Volunteers, their importance to an association, and how the treatment of volunteers will impact associations. As the President of SUNA, volunteers are...

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Government and Politics – the Good, the Bad, and the Ugly

Government and Politics is a fact of life. But here in Australia are they a saint to us or a Demon? Well, I think they are a bit of both. Politics in this context is all parties, elected or not, federal, state or local. The political party in office...

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The Joys and Sorrows of Being Blind

If you have read any of my past blogs, or know me, you may know that I was blind for 2 years of my life between 18 and 21, and since I have lost eye sight about 20 times for days/weeks at a time. You may also know I...

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How to Deal with Family Members in Business

Family and business. What a huge topic. We have all heard these statements: Family Business Family and business just don’t mix It is business not personal. Well all of the above have a place, but the facts are, a lot of us run businesses, have families, and want to...

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